How to Respond to a Hostile Email

We’ve all been there. Fired off an unusually aggressive email in the spur of the moment. Emailed something we wouldn’t dare say to someone’s face. It’s one of the pitfalls of communicating by text or email. We have a tendency to behave more badly than we would face-to-face.

It’s usually just thoughtless venting soon forgotten but when it comes to more serious conflict such as work grievance, divorce or inheritance, an aggressive email can have deeper repercussions. More people involved, more chance of emails being forwarded, emails which could be brought up in court. Which is why your response to hostile emails can affect not only your relationships but also the outcome of a case.

Ask yourself – do I need to respond? Read more

Why eBay can be a declutterer’s downfall

That jacket. The one you got in the clearance sale. The colour was never quite right and it was a bit tight on the sleeve but it was a total bargain. Designer jacket for that price! So of course it has spent a long and lonely life in the back of your wardrobe. It did see the light of day briefly 5 years ago when you moved house. And… no come to think of it you never did wear it out. You should have got rid of it years ago.

No, you say. I’ll sell it. It must be worth loads by now. I’ll make the money back.

Really? You think?

Why you won’t get the money back

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