We’ve all been there. Fired off an unusually aggressive email in the spur of the moment. Emailed something we wouldn’t dare say to someone’s face. It’s one of the pitfalls of communicating by text or email. We have a tendency to behave more badly than we would face-to-face.
It’s usually just thoughtless venting soon forgotten but when it comes to more serious conflict such as work grievance, divorce or inheritance, an aggressive email can have deeper repercussions. More people involved, more chance of emails being forwarded, emails which could be brought up in court. Which is why your response to hostile emails can affect not only your relationships but also the outcome of a case.
Ask yourself – do I need to respond? Read more