Code of Ethics

All APDO members agree to abide by the following Code of Ethics.

I will keep confidential all client information, both business and personal, except in very exceptional and specific circumstances where I am obliged by law to disclose such information.

Irrespective of who instructs me or pays for my services, I will always maintain the confidentiality of my client i.e., the person with whom I am working and who is receiving the benefit of my services and professional help.

I will provide clear and honest information about my professional qualifications and expertise and will accurately represent those qualifications in any verbal and/or written communications and in any promotional materials.

I will only undertake work within the areas of my expertise, abilities and competence. If and when appropriate, I will invite clients to seek other forms of professional help.

I will communicate in advance all terms and conditions to clients, including fees, expenses, likely methods of working and cancellation policies.

I will disclose to clients information regarding existing or potential commercial gains for me personally from recommending specific goods or services.

I will strive for excellence in all aspects of my work within the organising profession.

I will promote my services in ways that are legal, decent, honest, transparent and fair.

I will seek to maintain and improve my skills and expertise through relevant continuing professional development, learning and training.

I will represent the organising profession fairly and accurately, consulting when appropriate with the apdo-uk Management Committee. I will not claim to represent the views of apdo-uk unless expressly requested to do so by the apdo-uk Management Committee and authorised in writing.

In dealings with clients, colleagues and community, I will respect diversity and equality relating to race, religion, sexuality, gender, age, culture, disability or socio-economic status and will not discriminate against anyone based on any of these factors.